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Mental Health Case Manager I/II

General Recruitment Information Benefits Supplemental Questions
Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list.
The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements.
The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference.
To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes. All relevant experience must be included on the application to be considered ? resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position.
Application and Testing Information:NONE
Training and Experience:
MENTAL HEALTH CASE MANAGER I
Training and Experience:
Completion of college courses in a behavioral or social service area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling and related fields is highly desirable.
Some previous work experience in providing case management services is highly desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
MENTAL HEALTH CASE MANAGER II
Training and Experience:
Completion of college courses in a behavioral or social service area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling and related fields is highly desirable.
Two (2) years of responsible experience in providing case management services comparable to that of a Mental Health Case Manager I with the County of Lake.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
Full Job Description:
MENTAL HEALTH CASE MANAGER I
DEFINITION
Under general supervision, to learn to perform a variety of paraprofessional and treatment support services for behavioral health clients; to learn to perform initial client interviewing and service intakes; to learn procedures and develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the entry and basic working level in the Mental Health Case Manager class series. Incumbents learn methods, procedures, and police and perform basic assignments providing direct and support services and working with individuals, couples, families, or groups, as appropriate. This classification is distinguished from Mental Health Case Manager II in that Mental Health Case Manager I incumbents perform many assignments in a training and learning capacity and work under close supervision. When a Mental Health Case Manager I incumbent becomes familiar with the department, required knowledge and abilities, and demonstrates good sustained work performance, incumbents may be promoted to the Mental Health Case Manager II level. Incumbents may be subject to stand by and/or call back outside of regularly scheduled work hours.
REPORTS TO
Mental Health Team Leaders I, II; Substance Abuse Treatment Coordinator; Substance Abuse Program Administrator; Deputy Director of Mental Health ? Adult Services; Mental Health Director.
CLASSIFICATIONS SUPERVISED
This is not a supervisory classification.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.)
Learns and performs basic assignments in conducting initial intake interviews for an initial appraisal of clients' needs and program eligibility; develops recommendations for assignment of clients to professional staff; assists with the management of clients involved in group therapy, socialization or therapeutic activity; may independently plan and lead activity segments; prepares client schedules, monitoring attendance, participation and progress; meets with individuals, families, and groups to provide a variety of case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation of support services; may assist with the development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individual to facilitate access and use of community resources; maintains records of services provided as required by state and federal regulations and department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis intervention, as needed.
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in clinic, office, and community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public.
DESIRABLE QUALIFICATIONS
Knowledge of:
Principles, procedures, techniques and trends related to counseling, therapy and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs.
Interviewing and client assessment techniques.
Crisis intervention methods and techniques.
Modern office practices, procedures and equipment.
Maintenance of files and information retrieval systems.
Computer systems and databases
Ability to:
Learn the biological, behavioral and environmental aspects of mental health and behavioral problems.
Learn the state, federal and local laws, regulations, and requirement for the provision of counseling services.
Learn the legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services.
Learn the scope and activities of public and private health and welfare agencies and other community resources.
Interview clients for mental health and/or substance abuse services, developing initial assessments regarding program eligibility and client needs.
Perform a variety of mental health support services with individual clients and groups, as assigned.
Learn to apply and explain federal and state laws, rules, and regulations governing behavioral health programs and services.
Learn the computerized methods used by the department for maintaining and updating records.
Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies, and staff.
Prepare clear, concise and comprehensive case work records and make sound recommendations.
Develop and implement client case management services.
Effectively work with clients, groups, and families.
Recognize a potential crisis and deliver crisis intervention services.
Handle stress and unusual client behavior.
Maintain confidentiality of case information and use discretion in sensitive situations.
Effectively represent the Mental Health Department with the public, community organizations, other County staff, and other government agencies.
Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.
Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.
Training and Experience:
Completion of college courses in a behavioral or social service area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling and related fields is highly desirable.
Some previous work experience in providing case management services is highly desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
MENTAL HEALTH CASE MANAGER II
DEFINITION
Under general supervision, to perform a variety of paraprofessional and treatment support services for behavioral health clients; to perform initial client interviewing and service intakes; to develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the journey level in the Mental Health Case Manager class series. Incumbents have the responsibility for providing assistance to Mental Health Specialists in meeting the needs of clients, as well as providing direct and support services, working with individuals, couples, families, or groups as appropriate. Incumbents are required to have previous case management experience and expertise. This classification is distinguished from Mental Health Case Manager I in that Mental Health Case Manager II incumbents are expected to provide a broader array of client support services on a more independent basis.
REPORTS TO
Mental Health Team Leaders I, II; AODS Mental Health Services Coordinator; Substance Abuse Treatment Coordinator; Substance Abuse Prevention Coordinator; Substance Abuse Program Administrator; Deputy Director of Mental Health - Children Services; Deputy Director of Mental Health ? Adult Services; Mental Health Director.
CLASSIFICATIONS SUPERVISED
This is not a supervisory classification.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.)
Conducts initial intake interviews for an initial appraisal of clients' needs and program eligibility; develops recommendations for assignment of clients to professional staff; assists with the management of clients involved in group therapy, socialization or therapeutic activities; may independently plan and lead activity segments; prepares client schedules, monitoring attendance, participation, and progress; meets with individuals, families, and groups to provide a variety of case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation of support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services, including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required by state and federal regulations and department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and program related activities; performs crisis intervention, as needed.
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in clinic, office, and community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public.
DESIRABLE QUALIFICATIONS
Knowledge of:
Principles, procedures, techniques, and trends related to counseling, therapy and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs.
Biological, behavioral, and environmental aspects of mental health and behavioral problems.
State, federal and local laws, regulations, and requirements for the provision of counseling services.
Legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services.
Scope and activities of public and private health and welfare agencies and other community resources.
Interviewing and client assessment techniques.
Crisis intervention methods and techniques.
Modern office practices, procedures and equipment.
Maintenance of files and information retrieval systems.
Computerized methods used by the department for maintaining and updating records.
Ability to:
Interview clients for mental health and/or substance abuse services, developing initial assessments regarding program eligibility and client needs.
Perform a variety of mental health support services with individual clients and groups, as assigned.
Apply and explain federal and state laws, rules, and regulations governing mental health programs and services.
Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies, and staff.
Prepare clear, concise, and comprehensive case work records and make sound recommendations.
Develop and implement client case management services.
Effectively work with clients, groups, and families.
Recognize a potential crisis and deliver crisis intervention services.
Handle stress and unusual client behavior.
Maintain confidentiality of case information and use discretion in sensitive situations.
Effectively represent the Mental Health Department with the public, community organizations, other County staff, and other government agencies.
Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.
Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.
Training and Experience:
Completion of college courses in a behavioral or social service area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling and related fields is highly desirable.
Two (2) years of responsible experience in providing case management services comparable to that of a Mental Health Case Manager I with the County of Lake.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a "meet and confer" process and are subject to the Memorandum of Understanding currently in effect.



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